Support Center

Forgot Password

Last Updated: Sep 20, 2014 12:27PM PDT

To reset your password:

  1. Go to
  2. Click on the LOGIN link at the top right
  3. Click on the "Forgot Your Password?" link
  4. Enter your email address and click on the SEND button.
  5. You should receive an auto-generated email.  On the email, click on "Click here to login."  This link is only good for 24 hours.  If you do not receive an email, please check your spam folder.  If you do not find the email, please contact our support team for further assistance.
  6. Click on the "Log In" button
  7. Click on the "SET PASSWORD" link
  8. Enter your password in New Password and Confirm New Password.  Your password must contain at least 8 characters and 1 number.
  9. Click on the SAVE button.

>For more on updating your login, please view the Username/Login article.
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